Urjakart not refunded the cancelled product

Complain ID : CCN025023   28  

Airtel Complaint Complaint Date: December 20, 2016
  • State :  Delhi
  • Address: Urjakart, Windoi Energy Pvt. Ltd. Motiakhan, Rani Jhansi Road, New Delhi-110055, India
Sir,
I have ordered Black & Decker BDEL503K 22mm from Urjakart with Order #200031688 through credit card payment on 25 November 2016 but the product is not provided after 2 weeks. So, it was asked to cancel and refund the amount. They said the refund will be clear by 5 working days but still it is not reflected to my account. When I emailed, no response from them and when I called, call could not reached them.

The address is : Windoi Energy Pvt. Ltd.
Motiakhan, Rani Jhansi Road,
New Delhi-110055, India

Please, let them refund the amount of Rs. 5, 491 and have a look on the attached snapshot emailed from them.

Regards,
Dhanachandra W.

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