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stoppage of life time validity plan

Complain ID : CCN063769   161  

Airtel Complaint Complaint Date: August 30, 2023
My mobile no is 9831242654. I had recharged with Rs. 999/- for life time validity of my mobile number as well as incoming free for life time (minimum recharge with rs. 50/- in every 6 months). I have been continuing all the conditions since then. But now a day, Airtel forces me to recharge a minimum plan having Rs. 155/- for incoming facilities otherwise my service will be blocked. I have already mailed to appellate authority of Airtel and they replied that they have no such plan, so they can't continuing my lifetime facility. While I had purchased the validity as per conditions of the service provider they should not break the contact. Please do the needful.
Complaint Against / To: Bharati Airtel

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