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Money is not refunded order is place on this on snapdeal

Complain ID : CCN025424   38   Complaint's Reply

Airtel Complaint Complaint Date: January 9, 2017
Modified date: January 10, 2017
  • State :  Bihar
  • City :  Patna
  • Address: Birla Institute Of Technology,patna
I order is place on this on snapdeal, My order id -Order ID : 17290970023 Placed : 14 Dec, 2016 The estimated delivered date is 20 dec to 24 dec but product ia not deliverd ,i already paid all money.Courier Name: Vulcan Tracking / AWB No: PD108018644 .the costumer exucative told me that your order is cancelled and your money is refunded in 3,or4working day but today is 8th day and my money is not refunded to me ,please help me for this fraud..
Complaint Against / To: snapdeal

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    Dear Customer,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.