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Flipkart.com, ordered the LeEco Le 2 phone exchange offer with old Motorola Moto E

Complain ID : CCN022352   61  

Airtel Complaint Complaint Date: September 5, 2016
Modified date: September 5, 2016
I have ordered the LeEco Le 2 phone under exchange offer with my old Motorola Moto E phone and paid with citibank card with 10% cashback offer.
Order no: OD506948409494764000
Item: LeEco Le 2 (Rose Gold, 32 GB)
The address to be delivered on was filled by your customer care agent, which was confirmed that it is deliverable. It was to be delivered today on )5 Sep 2016 as shown in my account status at Flipkart.com website. And the product was dispatched on 31 Aug 16. But on the day of delivery ie 05 Sep 16 it was cancelled by flipkart without even informing me. I want this phone with the same offers, I could change the address if required .

Please help me in resolving this issue.

The flipkart is using these malpractices and harassing people.

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