ebay send me a defeated phone

Complain ID : CCN016917 48

Airtel Complaint Complaint Date: March 31, 2016

State : Tripura
City : Agartala
Address: Mahakal Enterprise, Pragati Shangha, Near Shib O Kali Bari, South Barjala(Airport Road)

I buy a zte Nubia z9 mini from eBay and before ordering the phone I contact to eBay customer care and ask them that at agartala there is no service center, if I have any type of manufactured problem would they take it back? They say yes.so I order it and received on 25 march.the order no is 41605402683 and it has 6 months manufacture warranty. When I opened it the phone doesn't switched on.I contact to eBay and seller both but seller didn't answer my calls and eBay didn't give me any replacement or refund. I am in big trouble now.they cheated me.
Please help me

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