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Cheated and fooled by ShopCJ.com

Complain ID : CCN016949   33   Complaint's Reply

Airtel Complaint Complaint Date: April 1, 2016
  • State :  Karnataka
  • City :  Bangalore
  • Address: 6th Cross,80 Feet Road,RMV Extension 2nd Stage,Geddalahalli,Sanjay Nagar Post, 560094
This is with respect to my order number 2016-03-23-085285 I placed on 22-March-2016 with shopCJ over the call.
I had called on their toll free number 18602001860 to place my order and I had confirmed with the executive if I can return the order on the basis of like/dislike and quality issue. She had confirmed me clearly that I can return product without any issues.
I had placed the order on her confirmation.
On receipt of order on 29-March-2016, I found that the
Superspun Easy Home Pack of 3 Double Bedsheet Set are not as per my expectation. I didn't like the product quality and I requested for a return.
Later, the complaint team came back telling that they don't return the product on the basis of like/dislike and quality issue.
I told them clearly that why it was not communicated when I placed the order and confirmed with the customer care executive. They denied all my requests very rudely and told me that they will not return it at all.
Request you to please help me for the above mentioned scenario and please get my money returned for the same.

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.