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Refund Flight Cancellation due to Pandemic

Complain ID : CCN045765   40  

Airliness Complaint Complaint Date: June 14, 2020
  • State :  Karnataka
  • City :  Bangalore
  • Address: 419, Prabhavathi Heavens, 3rd Cross, 1st Main, BTM 4th Stage, D C Halli, Bangalore
I want to log compliant about Air Asia Refund policy, flight cancellation due to COVID 19 Pandemic

My wife with Kid journeys was scheduled from Bangalore-Bhopal on April,15 2020 with Air Asia, and ticked booked via IRCTC website. Total amount was 6189 INR

Due to Pandemic lockdown i had to cancel that journey(Flights also not functioning in same period) and requested IRCTC to cancellation (find mail trail for same)

I was surprised while i got amount refunded to only 588 INR whereas Ticket booked amount was 6189 INR.

Flight companies are simply looting in this natural calamities, requested DGCA also to look into matter and tack action against such SCAM but not get any response so far

I am expecting more refund amount. Please find attachment of ticket mentioned booked amount
Complaint Against / To: AirAsia

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