Consumer complain against makemyTrip.com for Fruad case
Complain ID : CCN020459 31 Complaint's Reply
Travel Complaint
Complaint Date: June 17, 2016
Modified date: June 17, 2016
- State : Maharashtra
- City : Aurangabad
- Address: Friends Colony
It is in ref to ID:NH7902126691302 of makemytrip.com
The booking was cancelled but the refund amount written is non refundable.
At the time of booking it was written 100% free cancellation return till 10 June 2 pm
I cancelled it on 6th June so I should get my 100 % refund back.
I mailed them the screenshot of the app of Hotel cancellation policies regarding this but they said its non refundable.(REF complaint id: 160607-054871)
The booking was cancelled but the refund amount written is non refundable.
At the time of booking it was written 100% free cancellation return till 10 June 2 pm
I cancelled it on 6th June so I should get my 100 % refund back.
I mailed them the screenshot of the app of Hotel cancellation policies regarding this but they said its non refundable.(REF complaint id: 160607-054871)
Related complaints
-
Fantasy Travels not refunded the amountMrinmay Bal / Travel Complaint June 15, 2016 / Nagpur / MaharashtraJago Grahak Jago Consumer Complaint » Travel Compalints » Online Consumer complain against fantasytravels.Co.In for 31000/- refund Online Consumer com...
-
Travel Ticket cancellation no refundAmol Ardak / Travel Complaint May 30, 2016 / Pune / MaharashtraI booked a bus ticket to travel from Pune to Amravati via NOOR TRAVELS website (www.noortravels.in) on 01st March 2016. The PNR no. is 57269202-1459. ...
-
CHANGE IN FLIGHT from Kaula Lumper to Denpasar Bali on Malindo Air ODnutan ganatra / Travel Complaint March 26, 2016 / Mumbai / MaharashtraHave booked tickets from make my trip website under transaction ID 75260825356 on 21st dec 2016 for travel tickets for april 18th 2016 mumbai kuala lu...
-
refund of amount have paid a membership amount of rs 25000 to sterling Holiday ResortsSURYANAND P RAO / Travel Complaint March 19, 2016 / Boisar / Maharashtrai have paid a membership amount of rs 25000 to sterling Holiday Resorts. but because of some family problem i want to withdraw the membership . and i ...
-
Refund by thenicetours.com paid for a travel packageShrawan Sharma / Travel Complaint March 19, 2016 / Mumbai / MaharashtraI paid for a travel package where they send an email to me that I will receive a samsung phone as a gift but after few weeks they said I will not get ...
-
No refund no service this fraud by Priority InternationalTejas / Travel Complaint February 22, 2016 / Mumbai / MaharashtraI've been victim of this fraud by Priority International. We became member after attending a session at their Andheri (W), Mumbai office. They explain...
Complaints
by MakeMyTripCare:
(4 of 5)
Dear Anonymous
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further in reference to your complaint, we have validated your case with our concerned department and found that customer was eligible for full refund against cancellation of Hotel booking as per our running offer but refund was not processed. Customer has paid us Inr 1061/- for the booking and we have now initiated full refund from our end towards the original form of payment. The same should reflect in your account as per your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care
Service issue | Complaint | Query | Feedback | Suggestion | Reply