\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Reliance Upgrade from CDMA to 4g - The looting policy

Complain ID : CCN019265   27   Complaint's Reply

Telecom Services Complaint Date: May 26, 2016
Hi,

My reliance service number is 9327111936

I am using Reliance CDMA dongle since many years. Twice I have purchased the CDMA dongle which keeps on changing as per reliance schemes. Now reliance informed through their website about the upgradation of CDMA to 4g with no date intimations. Still they haven't started the 4g service and prior to that they shut down the CDMA service on 25th May 2016 without any intimation. What sort of policy is this. An OPEN LOOT!!!!

1) What will the CDMA customers do with their existing dongles??
2) If you are upgrading the system, you should do it for free. You people are giving 4g sim for free but charging thousands for buying the new 4g data card.
3) Why the CDMA service was closed prior starting of 4g services???

Pathetic policy...pathetic ethics...

Many Thanks,
Nikhil

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    complain regarding furniture by AMIT MARODIA:

    (4 of 5)

    i have purchased furniture from sajawat furniture,at udhna magdalla road ,surat they have delivered the worst quality furniture .the doors are broken and the sanmica are not pasted well.tired of reminding with too many calls they r not taking any action to repair it..

    by Vivek:

    (4 of 5)

    Reliance is shutting down its CDMA service in india so what to do now and what about CDMA handsets..

    i found 2 videos helpful regarding RELIANCE CDMA service and what to do with CDMA handsets on youtube..

    https://youtu.be/GAr4NlamxmI

    https://youtu.be/lRfXSh-zOCA...

    Helping Angel by John Melbourne:

    (4 of 5)

    If you are not satisfied with Reliance, just move over to other carriers. Reliance is killing thier customers, it is no more offering any of the goodies that it used to offer with CDMA.
    --

    If you still want to work it out with Reliance, here something to help out the thousands of stranded Reliance customers in migration from CDMA to 4g.

    For thousands of customers who are running around trying to buy expensive 4g datacards/dongles/wi-pods in reliance stores (which have run out of stock) or any other online stores, stop right there. Just plug the SIM into any existing phone, datacard that you can find. It works.

    As of morning, we tested their 4g SIM card on a 12 year old Nokia phone in a 2g mode. It worked without a hitch.

    1) Reliance tells you that their 4g SIM card works only with their own 4g data card/dongle or wi-pod. So, they ask you to buy their expensive 4g wi-pod
    2) .. that it it doesn’t work with any other companies 4g data card/dongle or wi-pod
    3) .. that it doesn’t work in a 4g cell phone
    3) .. that it doesn’t work with 3g data card/dongle
    4) .. that it doesn’t work in a 3g cell phone

    It is ironic, .. the only device their 4g SIM is incompatible is with their own old/phased out CDMA data cards.

    —–

    If you still wantn to buy a 4g wi-pod and enjoy the 4g speed, go right ahead. But, be ware, that

    1) 4g is still months away from being available. It works only in mega metropolitan cities.
    2) 4g data is expensive right now.
    3) 4g data cards will become dime a dozen in 6 months.

    There will come a time (in 2 to 3 years) when carriers will give you no choice (when they will throttle down 3g to 100kbps just like they did it with 2g, which now crawls at 5 to 10kbps), … then you will have no choice but to move to 4g. Till, then, chilld out.

    For all post-paid customers, Reliance doesn’t give you much advantage anymore. You are free to change carriers (or ask them to turn you into a prepaid customer).

    Loot by Vijay:

    (4 of 5)

    Reliance has suddenly changed rate plans with out consent from customers. My earlier rate plan was 699 and now I find it 1100/-.
    I have immediately stopped my service.
    Also their website has provision to stop service but they are not providing OTP which is required to complete the process.

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.