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CHEATED BY AIRTEL ONLINE RECHARGE, airtel customer service not replying

Complain ID : CCN021641   31   Complaint's Reply

Tata docomo Complaint Date: August 6, 2016
Modified date: August 7, 2016
Now respected Sir/ Madam,

I have already sent mail to airtel customer service but they did not respond it. with below reference number for amount has deducted 2-times in my account but recharge has not done. Total amount is 596.00 INR. Mobile Number: 99810-23926.

NET BANKING Reference Number:-


1-Aug-16 CITRUS PA/44250160801863220/0070762170/ 298

1-Aug-16 CITRUS PA/44250160731812647/0070754658/ 298

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    CHEATED BY AIRTEL ONLINE RECHARGE by mohammed tinwala:

    (4 of 5)

    Dear sir,

    Recharge has not processed on 01.08.2016 and i have tried 2-times, So 2-times amount has deducted from mine account for INR 596/-. After that i have used another recharge site "easy mobile recharge" for 1GB INR 249/- + INR 2-extra.

    Net banking reference for below successfull recharges from easy mobile recharges site.
    01-Aug-2016

    CC Avenue/CCADH1ICR366/0070763991/
    251.00

    Unsucessfull recharge from airtel online site, Please see the below reference.


    1-Aug-16 CITRUS PA/44250160801863220/0070762170 298

    1-Aug-16 CITRUS PA/44250160731812647/0070754658 298

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