Urgent Help Needed for Flipkart Phone Order Issue - Suspected Fraud and Mismanagement
Complain ID : CC35960 133
Shopping Complaint
Complaint Date : August 25, 2023
Hello Sir,
My name is Vivek. I had ordered a phone from Flipkart, the Infinix GT10 Pro (Mirage Silver, 256 GB), on 12th August 2023. As soon as I received the phone, it wasn't functioning properly, and there was an issue with the billing as well. I had paid Rs. 20,048, but I received a bill of Rs. 16,998. I've been calling Flipkart daily, and after a lot of time, they instructed me to visit a service center. I went to the service center, but even after trying multiple times, the issue persisted. Eventually, they provided me with a DOA certificate and took the phone back.
Since the day I purchased the phone, I've been calling Flipkart every day, but I haven't received any solution from their end. I'm seeking your help. If you wish, I can provide evidence of all the complaints I've made. Currently, I'm showing you the volume of my complaints. After each complaint, Flipkart marks it as "resolved," but the issue remains unresolved. Please assist me.
Thank you.
My name is Vivek. I had ordered a phone from Flipkart, the Infinix GT10 Pro (Mirage Silver, 256 GB), on 12th August 2023. As soon as I received the phone, it wasn't functioning properly, and there was an issue with the billing as well. I had paid Rs. 20,048, but I received a bill of Rs. 16,998. I've been calling Flipkart daily, and after a lot of time, they instructed me to visit a service center. I went to the service center, but even after trying multiple times, the issue persisted. Eventually, they provided me with a DOA certificate and took the phone back.
Since the day I purchased the phone, I've been calling Flipkart every day, but I haven't received any solution from their end. I'm seeking your help. If you wish, I can provide evidence of all the complaints I've made. Currently, I'm showing you the volume of my complaints. After each complaint, Flipkart marks it as "resolved," but the issue remains unresolved. Please assist me.
Thank you.
Related complaints
-
Refund amount not receivedVICKY KUMAR / Shopping Complaint / August 29, 2022 / Jharia / JharkhandSir, I want to tell that we had a TV order of Mi on 30th july but due to someone we canceled that day or we did the order through flipkart pay letter after canceling it refunded the amount which was not received The total amount was cut is 15499, aft... -
Cancelled of order by seller without giving the information.Mayank Sagar / Shopping Complaint / October 19, 2021 / Hazaribag / JharkhandI had ordered the realme8 on 18.10.2021. from flipkart. But today my ordered is cancelled by flipkart without giving the information to me. The order of realme8 phone has been shipped by courier partner and at 9.03pm the ordered has been cancelled by...
-
Refund of and order which has been cancelledRishanshu vaidya / Shopping Complaint / April 18, 2019 / Latehar / JharkhandMy order of a ambrane p 1200 powerbank which had been placed on 14 jul 2018 but due to some manufacturing issues i had placed a return request and the item had been returned on 28th jul 2018 and snapdeal had initiated my refund on date of 4 of August...
-
Complain against RR ENTERPRISES ,SECTOR 63 ,NOIDA 201301 ,SITE stylezaade.com for fake productMD GULZAR / Shopping Complaint / June 23, 2016 / Ranchi / Jharkhandमैंने 6 नंबर का जूता आर्डर किया ,पर 7नंबर का भेजा गया ,जिस जूता को नेट पर दिखाया गया उसके स्थान पर दूसरा जूता भेजा गया | करुगा | साईट पर घटिया माल बेचा जाता है ORDER #STL150727 ORDER DATE =09/06/2016 INVOICE #JWH000476517 SHIPMENT# JWH746778355 style...
-
non deliverey of product ordered panasonic ER206KK Trimmer For Men (Black)for Rs. 34 from paytmanshuman / Shopping Complaint / May 21, 2016 / Dhanbad / JharkhandI had ordered panasonic ER206KK Trimmer For Men (Black)for Rs. 34 from paytm and have paid the amount. But the seller has cancelled my request saying due to catalog issue on the website. My order I'd is #1752709977. This is their fault and purposely ...
-
Return of defective product not being executedTapas Mondal / Shopping Complaint / February 23, 2016 / Ranchi / JharkhandI had bought a Mobile(Nokia 208) from Shopclues.com. The product has turned out to be defective. The product is not originally from Nokia. Also the charger, battery and earphone is also not from Nokia. The buttons are defective. The screen is old. We...
Service issue | Complaint | Query | Feedback | Suggestion | Reply