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Faulty product supplied by Snapdeal

Complain ID : CCN016953   34   Complaint's Reply

Shopping Complaint Complaint Date: April 2, 2016
  • State :  Gujarat
  • City :  Ahmedabad
  • Address: C-13/4, Dos (isro) Colony, Vikramnagar, Ahmedabad, Gujarat-380058
I purchased given product from snapdeal but it is faulty product and since installation it creating noise snapdeal is not refunding my money and not cooperating as well as not supporting.
I have spend Rs 28000/ on product and Rs/-2400 for installation and I also waste one days my leave for snapdeal.

Onida S185FLT-LA 1.5 Ton 5 Star Split Air Conditioner - White
ITEM CODE : DH143341
ORDER NO: 11689131518
SUBORDER NO:14730889255

I inform snapdeal by mail as well as by their costumer care at least 10 times. Since last 50 days after purchasing I am trying to get refund but they are not giving me refund.
Every three days I mail and call costumer care.

Jasper Infotech Pvt. Ltd.
246, Ist Floor, Phase-III,
Okhla Industrial Area,
New Delhi 110020

kunal.bahl@snapdeal.com

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    by Snapdeal:

    (4 of 5)

    Dear Customer,



    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.



    Regards,

    Team Snapdeal

    by Snapdeal:

    (4 of 5)

    Hi Customer,

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

    Thanks,
    Team Snapdeal

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