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Delay in getting maturity value of PLI

Complain ID : CCN016496   25  

Postal Complaint Complaint Date: March 15, 2016
  • State :  Assam
  • City :  DHALIGAON
  • Address: QTR No 628/B, BGR Township, P.O. Dhaligaon, Dist: Chirang, PIN 783385
Sir
Pl go thru following case & see the attachment:
1) It took 4 months from maturity to final cheque, whereas claim submitted in 1st week after Maturity.
2) Delay caused financial damage by way of interest, if deposited in savings A/C for delay period.
3) Details of maturity amount not received not even after communicated by letter to issuing authority Manager, CPC, Dhubri



POSTAL LIFE INSURANCE
Policy No AM/59729/UC dt 03/11/03
Date of commencement of risk: 01/10/2003
Sum assured: Rs 5 Lakh
Premium paid: Rs 5.45 Lakh
Maturity Value received: Rs 8.84 Lakh
Date of maturity: 01/10/2015
Cheque received from Postal Authority for Maturity Value on 09/02/16

Sir, as a customer, am I not sufferer ? I would be obliged if details of maturity value is checked, which appears to be incorrect as differecnce between money paid & maturity money received is only Rs 3.4 Lakh against sum assured of Rs 5 Lakh for 12 years.

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