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Delay in getting maturity value of PLI

Complain ID : CCN016402   25   Complaint's Reply

Postal Complaint Complaint Date: March 11, 2016
  • State :  Assam
  • City :  Dhaligaon
  • Address: Qtr No 628/B, BGR T/S, P.O. Dhaligaon, Dist: Chirang, Assam PIN 783385
Sir
Pl go thru following case & see the attachment:
1) It took 4 months from maturity to final cheque, whereas claim submitted in 1st week after Maturity.
2) Delay caused financial damage by way of interest, if deposited in savings A/C for delay period.
3) Details of maturity amount not received not even after communicated by letter to issuing authority Manager, CPC, Dhubri



POSTAL LIFE INSURANCE
Policy No AM/59729/UC dt 03/11/03
Date of commencement of risk: 01/10/2003
Sum assured: Rs 5 Lakh
Premium paid: Rs 5.45 Lakh
Maturity Value received: Rs 8.84 Lakh
Date of maturity: 01/10/2015
Cheque received from Postal Authority for Maturity Value on 09/02/16

Sir, as a customer, am I not sufferer ? The maturity value appears to be incorrect as differecnce between money paid & maturity money received is only Rs 3.4 Lakh against sum assured of Rs 5 Lakh for 12 years.

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    Delay in getting PLI maturity value by PARTHA SARATHI PRAMANIK:

    (4 of 5)

    Sir
    Pl go thru following case & see the attachment:
    1) It took 4 months from maturity to final cheque, whereas claim submitted in 1st week after Maturity.
    2) Delay caused financial damage by way of interest, if deposited in savings A/C for delay period.
    3) Details of maturity amount not received not even after communicated by letter to issuing authority Manager, CPC, Dhubri



    POSTAL LIFE INSURANCE
    Policy No AM/59729/UC dt 03/11/03
    Date of commencement of risk: 01/10/2003
    Sum assured: Rs 5 Lakh
    Premium paid: Rs 5.45 Lakh
    Maturity Value received: Rs 8.84 Lakh
    Date of maturity: 01/10/2015
    Cheque received from Postal Authority for Maturity Value on 09/02/16

    Sir, as a customer, am I not sufferer ? I would be obliged if details of maturity value is checked, which appears to be incorrect as differecnce between money paid & maturity money received is only Rs 3.4 Lakh against sum assured of Rs 5 Lakh for 12 years.

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