\
Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Phone is not working since August 2015, no action is taken

Complain ID : CCN015673   25  

NGO Complaint Complaint Date: January 12, 2016
  • State :  Delhi
  • City :  New Delhi
  • Address: Wz-311 A Sri Nagar Shakur Basti Near Rani Bagh Pitampura Delhi-34
I purchased redmi note 4g in january 2015. It stopped working and became completely dead in August. I went to the service center thrice but it has never worked more that 1 or 2 days after coming from service center. I applied for pick Mi service but they refused to accept the phone. The reason was that service center changed the motherboard and IMEI no and but I did not know that the IMEI no is also changed. In invoice details the IMEI no was changed. But it was not my fault. They said that I have to go to service center to get another bill. The nearest service center is 90 minutes away from my home. I left my job due to health issue so how would I manage to go this far for getting an invoice copy. why do i need to provide another invoice if i am giving the original copy. The warranty is about to finish and after this period they will charge fee for any repairing. I bought this phone for 10,000 from my savings.

Share Now Ask Question Reply Now Contact Submit Complaint

Related complaints

Complaints

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    Write your Consumer Complaints at forum, talk to members having similar complaints. Consumer Court, Consumer Complaint, Help to file Consumer Complaint Court, Address of Consumer Courts, Complaint against mobile phone service Online Consumer Complaint, Complaint against government department How to trap a bribe seeker Complaint.