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Consumer Complaint for AIRCEL sms pack service balance deduction

Complain ID : CCN019552   22   Complaint's Reply

Mobile Complaint Complaint Date: May 30, 2016
Modified date: May 30, 2016
an extra sms pack service is activated on my AIRCEL no. without my information and balance is deducted for that unwanted service at the rate Rs 2/day.This service is active upto about more than 1 month.And my complaint is not submitted on any custmer care no.

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    by Aircel:

    (4 of 5)

    Dear Customer,

    We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

    Aircel No.:
    Date & Time of deduction:
    Amount Deducted:


    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.


    Thanks and Regards
    Aircel Social Media Team

    by Aircel:

    (4 of 5)

    Dear Sir/Mam,

    We would like to inform you that you have activated Rs.2/- SMS pack for which you have charged Rs.49/-on daily basis now we have deactivated this pack from your number the amount will be deducted for this pack.

    Warm Regards,
    Aircel Social Media Team

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