Against IRCTC Tatkal Ticket Cancellation Policy

Complain ID : CCN033795    

2615.28 Rs.
IRCTC Booking Complaint Date: January 9, 2020
On 09/01/2020 I have booked a tatkal ticket for my brother in law through IRCTC mobile application. After login in the IRCTC Application, my first Tatkal payment was failed due to a bad gateway and the amount is deducted from my account; So I booked the ticket again and this time I got the ticket booked, but its status was tatkal waiting list 1. Because of the great need of a ticket, my brother in law booked a premium tatkal ticket. After 2-3 minute I decided to cancel his Tatkal waiting list ticket, but it started to show the message Tatkal ticket cannot be cancelled and showing the message to check the current status of the ticket. In the current status, it's showing its Confirmed and tatkal waiting list 1 and seat allotment will be done after final charting. If the ticket to be confirmed why its not shown in the booking confimration. so cancel the tatkal ticket and refund me the amount.
Complaint Against : IRCTC

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