Consumer complain against tata photon max 3g wifi dongle for Speed not as mentioned

Complain ID : CCN020495   21  

Internet Complaint Complaint Date: June 18, 2016
Modified date: June 20, 2016
  • State :  Haryana
  • City :  Jagadhri
  • Address: H. No. 906, Raja Sahib Street
I am using tata photon max 3g wifi dongle. Although the speed mentioned in the advertisements and website are 21.1 Mbps, I was promised a speed of atleast 1-2 MBps, but i am getting a max speed of 250 KBps from a so called 3G dongle. I have registered the same complaint several times with the company, but in vein. The 3G signals are full in my area still such pathetic speed. If it doesnt work here, i will move to consumer court and file a complaint. The dongle number is 7696020924. I have been facing the same issue from the time i bought this dongle. i.e. from the last year or so. Paying an amount of 1430/month for such rubbish service.

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