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Travel insurance policy not generated after payment and no assistance from company

Complain ID : CCN021177   31  

GST Tax Complaint Complaint Date: July 19, 2016
  • State :  Uttar Pradesh
  • City :  Lucknow
  • Address: 1148, IIM L Campus, IIM Road, Prabandh Nagar, Pin 226013
I applied for travel insurance policy online and made a payment of Rs.1756 on 13th of July. The reference ID for the same is 11261730. My policy has not been generated yet.
I have made multiple calls to the customer care number but have not received any solutions so far. I have also mailed the web sales and customer care team and after that to the seniors. The issue number is 63477244 but no solution yet.

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