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Complaint against Pepsi paytm cash back fraud

Complain ID : CCN020826   28  

Food Complaint Complaint Date: July 1, 2016
Modified date: July 2, 2016
I had purchased four pepsi softdrink bottle 1.5litre from easy day as on 23/06/2016 with offer of getting paytm cash amounting Rs20 on each bottle.
But when we try to use paytm coupon to get paytm cash, then it shows that it was already use by someone else.
afterthat we go to Easyday store Hapur and discuss it from manager Mr. Chaman...on his demand to check our query we give one coupon to manager and next day he lost that coupon,this represent totally irresponsiblity towards customer and After two days, he told me that there are no fault on his side
Now i want to ask one thing from you How Paytm cash is used Before our purchasing date.
Now i want to know that who can be done this type of fraud from customer and not supported to customer regarding complaint such as thefting paytm form pepsi bottle.
I have enclosed a copy of bill and remaining paytm code coupon...see images
Thanks

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