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Spiderlink Network Worst Internet Connectivity and fake people from Spider net Jaipur

Complain ID : CCN022175   35  

Delivery Complaint Complaint Date: August 28, 2016
Modified date: November 9, 2016
I just purchased a new connection from Spider net Jaipur.
From initial day's I lodged a complaint regarding it's network issuesand speed and multiple times no network issue.
But they didn't even dare to check it for the full month. I called them many a times in between, once a technician arrived and checked their was really an issue and than company didn't did anything for the month and at the end they sent for payment and the company spokesperson Mr. Vipin Agarwal (+91-9660090093) asked me to give his person a lumpsum amount of rs 6400 for 3 months but I was unsure of their services to which I gave 5300 that time and I told Vipin regarding network issue that's coming regularly to us, and he asked me to call him directly if any problem comes up.
But as I handed over the cash and the next day early morning their network has gone.And when I called Vipin, he told me he will call in 5 mins but I didn't got any reply from him or team, I only called and asked what happened, to which he irritatingly repsonded, it's not 9 AM and we can't do anything. What a drastic change it was between yesterday and today after receiving cash. and than too around 9:30 I called and asked him. He told than to talk in office , he is now out of Jaipur with a very rude behaviour and cutted the call.
Really dissapointing with such fraud companies.

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