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Suggestion Complaint Remedies सुझाव / Suggestion शिकायतें / Complaints निराकरण / Remedies

Complain against tikona for intrnet service issue

Complain ID : CCN020841   29   Complaint's Reply

Delivery Complaint Complaint Date: July 2, 2016
Modified date: July 3, 2016
  • State :  Madhya Pradesh
  • City :  Indore
  • Address: 56,flate Numer 15 Dheeraj Nagar Indore, Near Velocity
connection lene ke 3 mahine tak intrnet achaa chala lekin uske bad se problem hone lagi tikona ke customer care par sampark krne par bhi koi permanent solution nhi hua aur ab jab mene bil bharne se mna kar diya he aur connection band karne ke liye kaha he to bill pay karne ke liye keh rhe he jabki unki service ke hisab se 24hrs service deni chahiye lekin 24 me se 10 ghante to net off hi rehta he ya to frequntly problem deta he kripya mene jo ab tak pay kiya he mujhe vapas dilayiye

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    by Tikona Care:

    (4 of 5)

    Dear Subscriber,

    Greetings from Tikona.

    We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJL0106 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

    Regards,
    Tikona Care

    by Tikona Care:

    (4 of 5)

    Dear Subscriber,

    This is a gentle reminder to follow-up on your concern listed on July 2, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKJL0106 in the subject line.

    Regards,
    Tikona Care

    by Tikona Care:

    (4 of 5)

    Dear Subscriber,

    Gentle reminder # 2

    We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

    Regards,
    Tikona Care

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