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Key board issue on my HP laptop

Complain ID : CCN030839   23  

Customer Care Complaint Date: November 9, 2018
Modified date: December 7, 2018
522630757 My complaint id
And engineer say key board is broken
After seeing my laptop but till now no response I'm taking to replace my laptop so please sent mail to replace my laptop sujitsah503@gmail.com
Please sent mail
Complaint Against : 522630757

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