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Misleading and false representation

Complain ID : CCN016983   25   Complaint's Reply

Criminal Complaint Complaint Date: April 2, 2016
Dear sir I have purchased Vivo v1 max smartphone on 04 April 2016 from m/s Lalit Sales,deewan road kalyani,muzaffarpur,bihar contact no.9798661372. vat tin no.10308538050.A sales person represent the produt as phone has corning gorilla glass protection.he has given me written assurance but when I contact the company.The company refused.now the retailar not ready to refund or change the product.now help me please.
regards
nitu devi.
Malighat muzaffarpur.
mob.09263983841.

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