Quality Issue purchased a black forest cake from Monginis cake shopShree Sai Enterprises at Kharghar
Complain ID : CCN027382 36 Complaint's Reply
Consumer Forum
Complaint Date: July 17, 2017
Modified date: July 17, 2017
- State : Maharashtra
- City : Mumbai
- Address: B/60 Off. Link Road Andheri (W) Mumbai Maharashtra India.
Dear Sir/Madam,
I have purchased a black forest cake from Monginis cake shopShree Sai Enterprises at Kharghar Sector 7 Navi Mumbai on date 02.07.2017 The cake was not fresh . It’s taste was also changed with bad adour. When I went to shop to explain the issue he can’t expect but agreed to raised the issue with monginis. Then I return the cake to him and filled the customer feedback from. As per him issue will be resolved within one week. They are saying we sent this cake toward company if they agree we will refund your money . But still no feedback from monginins or cake shop or refund the money.
Kindly look in to issue and refund my money ASAP.
Cash memo and feedback from attached
I have purchased a black forest cake from Monginis cake shopShree Sai Enterprises at Kharghar Sector 7 Navi Mumbai on date 02.07.2017 The cake was not fresh . It’s taste was also changed with bad adour. When I went to shop to explain the issue he can’t expect but agreed to raised the issue with monginis. Then I return the cake to him and filled the customer feedback from. As per him issue will be resolved within one week. They are saying we sent this cake toward company if they agree we will refund your money . But still no feedback from monginins or cake shop or refund the money.
Kindly look in to issue and refund my money ASAP.
Cash memo and feedback from attached
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Complaints
Bad taste by Renuka Singh:
(0 of 5)
Hello
I have purchased chocos chocolate flavour cake from monoginis shop Kharghar, sector 20 kesar garden apartment, Navi Mumbai on the date of 5th december.when we were eat one bite of cake pieces.i felt some bad taste like chamical.so thought we have to return back immediately but that shopkeeper behaves so rudely infront of my small kids.please take quick action against that shopkeeper person.
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