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ComplainReturn Not Picked up and Refund Amount pending mobile Le2 form Lemall.com

Complain ID : CCN021986   38  

Consumer Court Complaint Date: August 20, 2016
Modified date: November 9, 2016
  • State :  Maharashtra
  • City :  Pune
  • Address: Megapolis, Splendour Society,flat No-a19/1404,hinjewadi, Phase 3, Pune Pune, Maharashtra 411057
I have purchased a mobile Le2 (Rose Gold)on 12th July 2015.
I have not received the 10% Cash Back as well as offered earphone with the mobile. As per my discussion with Customer representative I have sent mail to "indiasupport@le.com" on 13th jUly 2015.
I had called them more than 30-35 times and spended about 800+ minutes by explaning the issue.
I have never received a call from their end and they had not returned my product and I have purchased this mobile through Credit card EMI and billl is also generated for the same.
I had also raised a request through online portal on 19th July.
Order Id:4071939443639
Application Number: 2016072000035

This comany is a cheator company and i have been frustrated with the way theya re handling this issue.
I would like tgo file a complain to get my product returned and amount to be credited to my bank.

My Contact number: +91 9543477489
+91 8600277489
Email: shivranjankaushik@gmail.com

Please do the needful at earliest.

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