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Amazon Cheating to Customer-holding refund from more than One Month

Complain ID : CCN031077   20  

Consumer Court Complaint Date: December 10, 2018
Modified date: February 5, 2019
Order No. 407-8867758-2421162.
I have booked one Glucometer from Amazon & Paid online. but the glucometer was defective, so i have retun the same on 16th Nov-18 and ask them to refund my money in my back account, but amazone had transfered my money to their amazon pay balance,againt i requested them to transfer it to my bank account. on my request the instantly deducted their pay balance amount but as on 10th Dec-18, still holding my money and giving excuses when ever i ask them status of my refund.

Amazon is just cheating customer to use interest free money.
Complaint Against : Amazon

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