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No guarantee if mobile will work after warranty complain lenovo Zuk Z1 phone

Complain ID : CCN028500   33  

Consumer Complaint Complaint Date: November 6, 2017
Modified date: November 20, 2017
today i am facing the issue with my lenovo Zuk Z1 phone. My phone warranty ended in october 16th. I had visited the customer care center before warranty itself, because phone is getting heat and restarting several times, So Customer care people dessembled it and updated software etc (i donno what they did). phone was working for some days until my warranty expiration date.

After that i am facing the issues restarting several times. shutdowned for every 5mins. so i reached same lenovo customer care center at kukatpally, hyderabad, india.

I asked customer care executives to look at it once and i said that this issue might be because of your dessembling. they cheked it and they said yes its because of dessembling but why dont you reached earlier. now you dont have warranty, you have to pay 70% of mobile as a customer service charge(because its mother board issue etc). What is this shit? how can i know restarting is because of dessembling of the device. they did so much nasty in my mobile now they are forcing me to pay 70% of mobile charge. what is this shit man? who is the responsible for this now.

i need answer from lenovo. please send me the recorded video of dissembling of my phone so that we will get to know who is the victim of my issue.

i need service repair as free of cost because internal damage is because of service engineer
Complaint Against : lenovo

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