No guarantee if mobile will work after warranty complain lenovo Zuk Z1 phone
Complain ID : CCN028500 33
Consumer Complaint
Complaint Date: November 6, 2017
Modified date: November 20, 2017
- State : Andhra Pradesh
- City : Hyderabad
- Address: Chandanagar, Hyderabad
today i am facing the issue with my lenovo Zuk Z1 phone. My phone warranty ended in october 16th. I had visited the customer care center before warranty itself, because phone is getting heat and restarting several times, So Customer care people dessembled it and updated software etc (i donno what they did). phone was working for some days until my warranty expiration date.
After that i am facing the issues restarting several times. shutdowned for every 5mins. so i reached same lenovo customer care center at kukatpally, hyderabad, india.
I asked customer care executives to look at it once and i said that this issue might be because of your dessembling. they cheked it and they said yes its because of dessembling but why dont you reached earlier. now you dont have warranty, you have to pay 70% of mobile as a customer service charge(because its mother board issue etc). What is this shit? how can i know restarting is because of dessembling of the device. they did so much nasty in my mobile now they are forcing me to pay 70% of mobile charge. what is this shit man? who is the responsible for this now.
i need answer from lenovo. please send me the recorded video of dissembling of my phone so that we will get to know who is the victim of my issue.
i need service repair as free of cost because internal damage is because of service engineer
After that i am facing the issues restarting several times. shutdowned for every 5mins. so i reached same lenovo customer care center at kukatpally, hyderabad, india.
I asked customer care executives to look at it once and i said that this issue might be because of your dessembling. they cheked it and they said yes its because of dessembling but why dont you reached earlier. now you dont have warranty, you have to pay 70% of mobile as a customer service charge(because its mother board issue etc). What is this shit? how can i know restarting is because of dessembling of the device. they did so much nasty in my mobile now they are forcing me to pay 70% of mobile charge. what is this shit man? who is the responsible for this now.
i need answer from lenovo. please send me the recorded video of dissembling of my phone so that we will get to know who is the victim of my issue.
i need service repair as free of cost because internal damage is because of service engineer
Related complaints
-
APPSC GROUP2 APPLICATION STATUS IN NOT SHOWINGMOINUDDIN KHAN / Consumer Complaint January 30, 2017 / Hyderabad / Andhra PradeshAm Moinuddin khan from visakhapatnam , am not being able to check my APPSC Group 2 application status , Please can u send me my application details ,m...
-
Sumsung j7 pohne service too latem bosu babu / Consumer Complaint January 4, 2017 / Vijayawada / Andhra Pradeshtooo....late service broken my mobile disply 21-12-16 work order no 11896 vijayavada serivece centar you are suffuring custmurs
-
Complaint regrading huawei SIM Card network problemRavi Babu Thota / Consumer Complaint January 1, 2017 / Hyderabad / Andhra PradeshHonor Beer Houses Model no.Huawei Y541-U02 SIM CARD NETWORK NET WORKING. Please provide Customer Care locations Kukatpally,Hyderabad
-
Complaint about KARBONN TITANIUM OCTANE mobile not supporting jio simUs chaudhary / Consumer Complaint January 1, 2017 / Visakhapatnam / Andhra PradeshSir. I have purchased karbonn titanium octane. It is not supporting JIO sim..can the software be updated ..so that it will support 4G network.. Please...
-
Application for not distributing Jio Sim cards to the customers?Anonymous / Consumer Complaint November 10, 2016 / Bellampalle / Andhra PradeshIt’s Raju, a Jio Sim retailer from Ghaziabad. My mobile number is 99236548XX. I found that the Jio distributer having Jio Sim cards is not distributin...
-
Online everythingondiscount.com made me foolsaikiran / Consumer Complaint August 23, 2016 / Hyderabad / Andhra PradeshHi, I have orderedBranded combo of 3 SLIM FIT cotton shirts (order no - OID335898) on everythingondiscount. The order which i have is a 100% wrong ite...
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply