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Defective sale of mini pump

Complain ID : CCN035269   28  

Consumer Complaint Complaint Date: July 22, 2022
  • State :  Punjab
  • City :  Patiala
  • Address: 19A Century Enclace Nabha Road Patiala
Purchased mini pump Crompton made as per bill no.4315 dated 22.7.2022 from M/s. Salig Ram Jiwan Lal of Patiala and made the payment in cash.
The mini pump was on a sealed cover and delivered to me by the distributor .
I took it with me travelled around 7 Km to reach house.
The machine was opened in the presence of Plumber and the same was installed properly.
When the electric connection was given , it moved and it tripped off the lights with MC was down.
The process was repeated from other electric point the mini pump showed the same symptoms.
Tried 3 to 4 times ,but the result was the same.
Electrician also called , repeated the process it did not worked.
I am facing lot of difficulty in the absence of water in house . When mattar taken up through mails , they declined to replace the product, so risen the issue to approach your office .
Complaint Against : CROMPTON with email consumer.support@crompton.co.in

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