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request for A-10 new battery

Complain ID : CCN0678   21  

Complaint Board Complaint Date: October 10, 2014
Modified date: October 10, 2014
I came to your service center fifteen days ago and ask for battery(new) you wrote my cell no and give me the visiting card,and tell me when battery will come iinfom you.but you don't inform me till now.and your service center no is never responding so plz try to solve my problem.

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