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Plz Solve my Problem

Complain ID : CCN04265   14  

Complaint Board Complaint Date: February 3, 2015
Modified date: February 3, 2015
My handset Karbonn A19.
thair original earphone &datacable is not woork properly .
so i want to change these accessories because my phone in the warranty period.
i buying my phoone 19 nov. 2014

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