Pathetic service
Complain ID : CCN011492 19
Complaint Board
Complaint Date: May 25, 2015
Modified date: May 25, 2015
Dear Sir/ Madam.
This is to inform you that i have booked the gas as of 1st week of may and cash memo message received as of 12/5/2015. i called your office today female rep who spoke told that delivery boy(Vijay) is not able to trace the address. I informed he delivered the gas next house and he knows the address, she gave vijay cell number and i contacted him he told cylinder is not available. now female representative told i have not updated the address accurately, so the delivery boy is not able to trace the location. however asked cash memo was received on 12/5/2015, y the delivery is so late. she told she is not aware of it, she sounded very rude, she was interrupting, had no patience to listen to the customer. she sounded very rude and hung the call. called her again and asked her name as i wanted to complaint about the service, she has provided. i want an action to be taken against the representative so that feedback should be given to her, and also work on telephone etiquette.
Thanks
Devyani K
This is to inform you that i have booked the gas as of 1st week of may and cash memo message received as of 12/5/2015. i called your office today female rep who spoke told that delivery boy(Vijay) is not able to trace the address. I informed he delivered the gas next house and he knows the address, she gave vijay cell number and i contacted him he told cylinder is not available. now female representative told i have not updated the address accurately, so the delivery boy is not able to trace the location. however asked cash memo was received on 12/5/2015, y the delivery is so late. she told she is not aware of it, she sounded very rude, she was interrupting, had no patience to listen to the customer. she sounded very rude and hung the call. called her again and asked her name as i wanted to complaint about the service, she has provided. i want an action to be taken against the representative so that feedback should be given to her, and also work on telephone etiquette.
Thanks
Devyani K
Related complaints
-
Mobile hanging problemMadhu E / Complaint Board May 25, 2015 / Bangalore / KarnatakaI'm using MOto-e mobile from last 8 months , I'm facing a lot issue 1. Mobile hanged 15 times per day . 2. google play store not working properly 3. M...
-
Need to update softwareRadha.C / Complaint Board May 24, 2015 / Bangalore / Karnatakai have huaweiascendG610-U20 mobie i got problem in this mobie software so local service people did falsh so i need this model mobile software updatein...
-
touch screen crash(damag)nagarjuna / Complaint Board May 24, 2015 / Bangalore / KarnatakaHi sir, this is nagarjuna, my mobile is MOTO E & vesion 4.4.4. actualy my mobile touch screen was crash how much cost new touch screen set.
-
Samsung A.c. virus doctory Suresh kumar / Complaint Board May 24, 2015 / Raichur / KarnatakaIce is forming in indoor unit and the condensate formed
-
battery DownZylaniBasha / Complaint Board May 24, 2015 / Bangalore / KarnatakaIf I charges 100% also battery is coming only 1 hours .I want to replace the battery but no option what is solutions
-
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply