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No information provided by Staff Member Mukesh ( cell number 7897100192) even after calling for 15 d

Complain ID : CCN010840   23  

Complaint Board Complaint Date: May 15, 2015
Modified date: May 15, 2015
  • State :  Uttar Pradesh
  • City :  Lucknow
  • Address: Tc-22, Vibhuti Khand,gomti Nagar, Lucknow, Uttar Pradesh 226010
Servicing of my Car UP 32 BM 2402 (Accent) was done in JSV Vikas nagar center. Mukesh ( cell number 7897100192) was the person who was attending the car. Machine for back door glasses for both side were not available that time. He mentioned he has now shifted to Gomtinagar Location and will call me to get the parts completely fitted and to get the next due service done. Now I am calling him since last 20 days and above, he picks my call says will call back in next 5 minutes and then never calls back and neither does picks up the call. He says he is outside or on break. He further said he will not provide any information and we can mention a complaint against him. I am highly dissatisfied by JSV Customer response. Will never ever refer anyone to get the service done from their service center and neither to purchase any car. Would appreciate if any action may be taken for irresponsible employee like Mukesh working in JSV and bringing a bad name for company.

I know nothing will happen even after writing this complaint, but still I am doing the same.

Regards,
Puneet
9935378344

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