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Battery Problem and Phone and charger getting heated .

Complain ID : CCN011851   15  

Complaint Board Complaint Date: May 30, 2015
Modified date: May 30, 2015
Hi,

I bought a Lenovo A6000 smartphone in the month of March 2015 .For first few days it went good but from the last month when I activated the internet pack on it the problem started even if i do not use the mobile phone for internet or any other use , the battery completely drains out. The situation is now that I have to charge the battery multiple times in a day to keep the phone alive . If i take a single call on that phone for 5 mins also the battery usage is so huge that I have to start charging the phone.

In addition to this I find when I start charging the phone the charger and the phone both gets heated abnormally.

This is a big issue as I bought this phone very recently. Any early help is appreciated.



Thanks and Regards

Kausik Mitra

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