Corruption, Maine apni 50000 rs fees bhar di but mujhe uski original rasheed nhi di

Club Jiva Fraud Company by Sharda Dhara:

(4 of 5)

I was in Mahabaleshwar for a trip on 3rd August'18 and was approached by local guy distributing promotional vouchers for Club Jiva.

Upon opening the voucher I was shown that I have won a gift which included TV, Holiday package worth 21,000₹, Tab and a 10000₹ rupees cash and inorder to avail that gift I need to attend 1 hour presentation and then they would scratch the voucher to avail my gift.

I was then taken to Hotel J's Excellency where they asked me to show the bank card we use and then we were introduced to Rohini Patil who then started off with explaining how we would want to spend our holiday and lured with lucrative offer such as accomodation in 4 & 5 star hotels and avail amenties at no extra cost.

All we had to do is take their membership and we would exprience world class amenities by Club Jiva.

They tried to sell us package for 2,10,000₹ with membership term of 25 years which we declined as this was too much for us. They then started negotiating and finally stated they will give us charter package with membership for 5 years with 35,000₹.

The representative informed that we activate our membership from Jan'19 as this would make the term more feasible and help us make EMI payments in that year and then swiped our credit card for 35,000₹.

They then made agreement on stamp paper and nowhere they have mentioned anything about membership details in that agreement. They also stated that we would get welcome call from Club Jiva for sending Occupancy certificate.

Since then we have been following up and we have been chasing Rohini Patil as to when we will get welcome call and we were just told we will get it soon. This made me suspicious and the moment I opened Club Jiva site I was shocked to see Complaints by customers who were cheated the same way and some of them are still awaiting refund.

I then checked Club Jiva website and in their disclaimer policy it is mentioned that we can cancel our membership within 7 days from the date of purchase.

I took membership on 3rd August'18 and requested cancellation on 7th August'18 and instead of looking into refund process they are refusing stating their managers will be the one who will respond.

I have attached the trail mail of communication between Club Jiva, me and my friend. We have also informed the same to Axis bank and filled the transactio dispute form for the same

I sincerely request you to assist me in getting our refund as this is our hard earned money and that we have been given false commitment and false assurance.