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Amount deduct in my account but not received through ATM machine of SBI

Complain ID : CCN033263   24  

Banks Complaint Complaint Date: August 25, 2019
on dated 30 june 2019 tried to withdrawal a amount 10000 rs through STATE BANK OF INDIA atm machine.amount deduct from my account but not received cash and show server error by atm. And I raised a complaint of 10000 rs in bank but they told transaction successfull.i told transaction successful because amount deduct but I had not recieved. Bank told we are helpless.please help me.
Dheeraj batham
A/c number-317675932(central bank of india, kampoo, gwalior, madhya pradesh)
Mob-8817289270
Complaint no. Of central bank-3014293
RBI complaint no.-201920004002052
Complaint Against : Central bank of india

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