Abused & harassed by ICICI bank for using my own hard earned money deposited with the bank
Complain ID : CCN017738 21 Complaint's Reply
Banks Complaint
Complaint Date: April 26, 2016
- State : Maharashtra
- Address: Jvlr
I am one of the poor customer abused by ICICI bank just because the home loan is not taken from HDFC & not from ICICI though my salary account is with ICICI.
I have got the loan approved from ICICI & HDFC but done disbursement from HDFC since got negative feedback from ICICI rom my friends.
Things went fine until I called up ICICI customer care & asked for premature closure of my fixed deposits on 22nd April since I want to prepay some amount of my huge loan.
Customer care asked me to place the request online & here to my shock the online banking services which was working fine just before the phone call , now stopped working.
I raised the complaint by again calling customer care & even send few mails regarding unavailability of online banking services.
To verify is this the problem with only my account, have asked my wife to login to ICICI bank site, it worked & she is able to login.
I got the issue that my banking services have been deliberately hampered & have escalated the complaint to all levels including managing director.
But nothing has happened, even called customer care many times but my call is being hung up. Finally on 24th April night my banking services resumes after gap of more than 60 hrs.
I immediately placed the request of closing my fixed deposits & handed the cheque to HDFC, since it won’t take more than an hr to credit the amount in the account normally.
Below are the service request numbers generated on 24th April:
Service request Number 1: SR410174880
Service request Number 2: SR410174862
After 2 days, One has got credited after so many follow ups but one has still not been closed though the services request has been marked closed.
Due to this my cheque got dishonored since fixed deposit have not been closed even after 2 days. So it was trap being laid out to dishonor the cheque which got successfully implemented.
& I have been held ransom by the bank & am not able to use my own hard earned money, firstly because the basic banking services failure, & after that exceptional delay in crediting the fixed deposit amount.
So I want to raise the complaint on three issues with ICCI bank:
1) The basic online banking services have been shut down for two days without any prior notice?
2) The service request for liquidation of fixed deposit has been raised two days ago, why after two days itself the amount has not been credited in my account.
3) My cheque issued has been dishonored due to all this which not only brings me financial loss but also leads to damage to my reputation & credibility.
I am following up with all levels of ICICI bank & on all fronts from social media to consumer forums but failed to get any credible reply from the organization.
I have got the loan approved from ICICI & HDFC but done disbursement from HDFC since got negative feedback from ICICI rom my friends.
Things went fine until I called up ICICI customer care & asked for premature closure of my fixed deposits on 22nd April since I want to prepay some amount of my huge loan.
Customer care asked me to place the request online & here to my shock the online banking services which was working fine just before the phone call , now stopped working.
I raised the complaint by again calling customer care & even send few mails regarding unavailability of online banking services.
To verify is this the problem with only my account, have asked my wife to login to ICICI bank site, it worked & she is able to login.
I got the issue that my banking services have been deliberately hampered & have escalated the complaint to all levels including managing director.
But nothing has happened, even called customer care many times but my call is being hung up. Finally on 24th April night my banking services resumes after gap of more than 60 hrs.
I immediately placed the request of closing my fixed deposits & handed the cheque to HDFC, since it won’t take more than an hr to credit the amount in the account normally.
Below are the service request numbers generated on 24th April:
Service request Number 1: SR410174880
Service request Number 2: SR410174862
After 2 days, One has got credited after so many follow ups but one has still not been closed though the services request has been marked closed.
Due to this my cheque got dishonored since fixed deposit have not been closed even after 2 days. So it was trap being laid out to dishonor the cheque which got successfully implemented.
& I have been held ransom by the bank & am not able to use my own hard earned money, firstly because the basic banking services failure, & after that exceptional delay in crediting the fixed deposit amount.
So I want to raise the complaint on three issues with ICCI bank:
1) The basic online banking services have been shut down for two days without any prior notice?
2) The service request for liquidation of fixed deposit has been raised two days ago, why after two days itself the amount has not been credited in my account.
3) My cheque issued has been dishonored due to all this which not only brings me financial loss but also leads to damage to my reputation & credibility.
I am following up with all levels of ICICI bank & on all fronts from social media to consumer forums but failed to get any credible reply from the organization.
Related complaints
-
money deducted from account but didnt credited to other accountGanesh Chobe / Banks Complaint April 15, 2016 / Mumbai / MaharashtraDear Sir/Mam, I have transfered amount Rs 2890 from HDFC to Kotak bank account. Transiction is successfull but amount is not credited to Kotak bank ac...
-
ATM cash Not Received but balance deduct in my account.Atmaram Satpute / Banks Complaint April 12, 2016 / Basmath / MaharashtraMy name is Atmaram Satpute my State Bank of Hydrabad account no is. 52165257816 And widrawn details is 120416 at BOI ATM MSO8012 txn# 610319353389...
-
Transation problem of Dena bankReena kankate / Banks Complaint March 29, 2016 / Thane / MaharashtraRespected Sir/Madam, As per mention above subject My saving bank dena bank at sion branch showing extra debit of Rs 6000/- at Atm trancation DNSB Titw...
-
Kotak Mahindra Bank, Visa CardSomnath Satish Nirgide / Banks Complaint March 28, 2016 / Pune / MaharashtraDear Sir, I have salary account with Kotak Mahindra Bank, Dhole Patil Road Branch. The Account Number is 8111642430 I had balance of Rs. 1800/- in the...
-
Money less come in atm Axis bankMahesh Dhotre / Banks Complaint March 20, 2016 / Pune / MaharashtraI was getting withdrawal Rs.10000 but not coming all amount come in only 9500/- Rs. only
-
HDFC AUTO LOAN BHARATSHIVAJI MAHADEO SALUNKE / Banks Complaint March 11, 2016 / Baramati / MaharashtraSir, I took car loan from HDFC bank on 26th Feb 2015.RS 304379/-. The EMI Rs 9970/-.Every 5th month EMI suppose to deduct from my federal bank account...
Complaints
Mr by Piyush Rawat:
(4 of 5)
I was working with 32nd milestone gurgaon.it's been 90 days since they have not paid my salary. I left the company last week and they gave me a cheque of 1,08,781 rs but when I deposited the cheque it was rejected by the bank due to insufficient funds in their account. It happened with so many people. They always do the same thing. How can I get my money back. They always give false cheque to everyone.
Service issue | Complaint | Query | Feedback | Suggestion | Reply