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SERVICE ISSUE After completion of our company warranty, IFB persons are called me

Complain ID : CCN028836   37  

Washing Machine Complaint Complaint Date: September 30, 2017
Modified date: October 3, 2017
After completion of our company warranty, IFB persons are called me and asked for to do AMC for one year and as per thier instruction i have done the AMC and this AMC is last at 10/06/2017 but before one month of completion of AMC my washing got problem regarding drum , so i have given the complaint to IFB customer care regarding so but IFB engineers are visited more than 5 times and told that there is no issue in your machine and going back(but acthually they know that washing having drum issue) and closing the complaint number without giving proper solution.

Again on 19/09/2017 i have given the complaint(complaint no.1000451023) regarding my washing machine is issue and service persons are visited and told that your machines including drum and other major parts are gone you have to pay Rs.12500/- to repair.

After this issue i have calling more than daily 5 times to ifb customer care and asking to solve my issue because ifb service persons/ agency peoples know that machine having the issue before completion of AMC but they avoided to solve the issue but no one from IFB company also not responding after these much followup.
Complaint Against / To: 1000451023

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