Not giving Washing Machine for repairing on 25th May 2017 through Electrolux customer care service

Complain ID : CCN027630   33  

Washing Machine Complaint Complaint Date: June 15, 2017
Modified date: June 15, 2017
  • State :  Gujarat
  • City :  Jamnagar
  • Address: Amit Electronics, Ground Floor-Money Tower, Patel Colony 5 Road No 1
I sent my Washing Machine for repairing on 25th May 2017 through Electrolux customer care service no RAJ2405170002
After 2 days to since now, whenever I call him for status, he will either reject my call or not replying or saying that I am outside city.
Earlier he was promising me to repair it by 1 week time but after 20 days still he is not giving me any status and telling me that I will call back you within 1 hour, and not lifting any phone calls after one hour.
He every time gives different excuses like - no manpower , under testing, your machine is in different city for repairing, sending your machine in one hour, sending your machine by 5 min etc etc.
I am fad with this guy, please help me out from this.
I am ready to repair it through other agency, but he is not giving back my Washing Machine.
Sr no: 780811271511802633
Make: Electrolux Vivalogic
Model: WM ET60VLGL-OME
PNC No: 919090227
Mfg Year: Aug 2011
Complaint Against / To: Amit Electronic

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