Vodafone charged me excessive amount on International Data Roaming
Complain ID : CCN032449 40
Vodafone Complaint
Complaint Date: June 26, 2018
- State : Maharashtra
- City : Pune
Hi Team,
They made the charges on international Roaming without having any notification.
I have limit of 5000/ Rs, Which they crossed without out notifying & charged me the bill to Rs 17000/- only for international Data Roaming, even though I was not using this phone and reported that I have lost the mobile, Still they continued to charge me.
I did not ask them to open this, which they kept it open by default.
I sent an email that I have lost my mobile, they did not register any complain and did not respond to that email.
And When I reported back to their Vodafone store after 5 days, they denied to provide the new SIM no. and still generating the bills.
They made the charges on international Roaming without having any notification.
I have limit of 5000/ Rs, Which they crossed without out notifying & charged me the bill to Rs 17000/- only for international Data Roaming, even though I was not using this phone and reported that I have lost the mobile, Still they continued to charge me.
I did not ask them to open this, which they kept it open by default.
I sent an email that I have lost my mobile, they did not register any complain and did not respond to that email.
And When I reported back to their Vodafone store after 5 days, they denied to provide the new SIM no. and still generating the bills.
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