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Unwanted Charges Deduction, I am a vodafone prepaid user. From last 1 to 2 years

Complain ID : CCN027785   26  

Vodafone Complaint Complaint Date: July 3, 2017
Modified date: July 3, 2017
Dear Sir/Madam,

I am a vodafone prepaid user. From last 1 to 2 years, the vodafone deducts money from my prepaid account for service which I have not requested nor used. After a complaint to the higher authority, some time they refund the money, and most of the time simply reject. Now this happens at regular interval. If I call 198 for registering complaint the customer care executive says we are forced not to register any complaint from top authority. This really sucks.
Complaint Against / To: Vodafone India Head

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