Gave Different Plan, Customer Service and Call Centre Executives
Complain ID : CCN027210 47
Vodafone Complaint
Complaint Date: May 8, 2017
Modified date: May 8, 2017
- State : Maharashtra
- City : Thane
- Address: A 206, Yashoda Sadan No 2 , Saraswati Nagar Navghar Road Behind Sneha Hospital
I, Mahesh V. Bohra, would like to bring to your knowledge that different plan has been activated on my number instead of the plan offered by one of your Vodafone executive at the time of porting my number from Airtel to Vodafone.
She had committed to offer me Rs. 399/- plan with 18gb 3G data free with Unlimited phone calls on behalf of Vodafone.Today i.e. 3 May 2017, when my number got activated I realised that I have been put in Rs.499/- plan instead of 399 plan with only 3gb 3G data. After realising this I tried to reach your executive in Vodafone on 8879156304 from where I had received the call for the same before activation, but there was complete NO RESPONSE.
I visited Vodafone gallery at Fort branch with the same issue on the same day where I was told that this matter will be sorted out and I will be offered the same plan of 399 with 18Gb 3G data within 3/4 working days.
But Still, after so many days passed away, my complaint is not being solved.
She had committed to offer me Rs. 399/- plan with 18gb 3G data free with Unlimited phone calls on behalf of Vodafone.Today i.e. 3 May 2017, when my number got activated I realised that I have been put in Rs.499/- plan instead of 399 plan with only 3gb 3G data. After realising this I tried to reach your executive in Vodafone on 8879156304 from where I had received the call for the same before activation, but there was complete NO RESPONSE.
I visited Vodafone gallery at Fort branch with the same issue on the same day where I was told that this matter will be sorted out and I will be offered the same plan of 399 with 18Gb 3G data within 3/4 working days.
But Still, after so many days passed away, my complaint is not being solved.
Related complaints
-
Not opening my account, My account is not opening please see and send detailAnonymous / Vodafone Complaint April 30, 2017 / DapoliCamp / MaharashtraMy account is not opening please see and send detail -
Vodafone India Wrong information given by vodafone carePrashant Mane / Vodafone Complaint March 16, 2017 / Pune / MaharashtraRespected Sir, My Vodafone number is 8806698784 (Maharashtra and Goa Circle). I had called 199 (Vodafone care) to know best offers for my number on 15...
-
Internet Services indoor internet improvePankaj Patwardhan / Vodafone Complaint March 6, 2017 / Virar / MaharashtraWhen will indoor internet improve. We talk of 2G/3G/4G but indoor the speed varies from 100 kbps to 3Mbps.
-
Unused bills vodafone billing seem card, get the plan offer off 699/- per monthsushil dixit / Vodafone Complaint February 13, 2017 / Mumbai / Maharashtrai had get the plan offer off 699/- per month in to that they wash providing me 4gb 4g & 1000 minute with 500 sms i exception on my uses about my b...
-
Vodafone services High Billing and No ResponseDatta / Vodafone Complaint January 24, 2017 / Mumbai / MaharashtraDear All, I'm facing lots may issues with the mobile services, their Plans and high billings charges. I have being using Vodafone services since more ...
-
Gratuity worked for 11 years with Ideal Classes till 2014Mahendra Jadav / Vodafone Complaint January 10, 2017 / Mumbai / MaharashtraI have worked for 11 years with Ideal Classes till 2014 and i have not still received my Gratuity amount & amount is due of Rs App 60-70 thousand.
Complaints
Service issue | Complaint | Query | Feedback | Suggestion | Reply