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Very shameful service is provided by such a big company.

Complain ID : CCN017368   34  

Upbhokta Forum Complaint Complaint Date: April 16, 2016
  • State :  Maharashtra
  • City :  Ulhasnagar
  • Address: Shop No 2, Gulmarg Palace, Sector 17, K B Marg, Ulhasnagar No 3, Thane - 421003, Maharashtra, India.
I have given my cellphone for repairing on 15 Feb 2016
It was been more than months now and there is being no replacement or no response regarding the phone status.
If you people have no interest to repair the phone, then either give me the replacement or give me my money back.
It is horrible service which is provided by you guys, and this is the type of service which is regularly being given to customers.
Job Sheet No. W030506-0216-21930153
Now i am feeling that they are really harassing me.

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.