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replacement mobil; but not received yet

Complain ID : CCN018083   20  

Upbhokta Forum Complaint Complaint Date: May 6, 2016
  • State :  Gujarat
  • City :  Surat
  • Address: 123 FIRST FLOOR JALLARAM2 OPP MODEL TOWN
i purchage a max wood mobil from clickandpick shoppingpvt ltd invoice no 19104date 7 feb 2015 my mobil skreen not work in aprial2015i call click and pick but not reply not tell me service centere adress. after i try many tym in many months but not give me adress of service centre after at last they toid me i sent my mobil by courierto their resisted office adress. i sent my mobilon 11 jan 2016 by by dtdc express ltd recived no A33812855 BOOKING FROM SURAT GUJRAT DATE 11 JAN 2016THEY RECIVED MY MOBIL ON 13 JAN 2016 FROM DTDCEXPREESSLTD I CANFERM TO THERE REGESTRD OFFICE BY CALL. THEN I SENT EMAIL ALSO AND THEY TELL ME UR MOBIL AFTER SEWRVICE I RECEIVED IN NEXT 5 DAYS AT MY HOME ADDRESS BUT I NOT RECEIVED MY MOBIL YET. I CALL MANY TYM BUT THEY REPLY WE SENT YOU TOMMARO BUT I NORT RECEIVED YET I SENT MANY EMAIL BUT NOT REPLY ANY MAIL

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    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.