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Bajaj auto ltd charged more then print mrp also give gst invoice of this cheating

Complain ID : CCN032343   55   Complaint's Reply

Upbhokta Forum Complaint Complaint Date: June 20, 2018
Modified date: July 4, 2018
  • State :  Rajasthan
  • City :  Jaipur
  • Address: A 77 SARASWATI NAGAR OPP SEC 6 MALVIYA NAGAR JAIPUR, Saraswati Nagar Malviya Nagar
I am Deepak Raghav from Jaipur, Rajasthan. Sir, I own a Bajaj Pulsar 200 NS Bike and recently I went to Rambagh Bajaj service station on 19-May-2018 which is the authorized service center of Bajaj auto limited to rectify the problem in my bike. The service center personnel changed a part named as Assly lever comp change gear whose part code 52JL0420 and charged more than the printed MRP on the box. When I asked about charging more than the MRP they told me that they will charge more than MRP only and told me to do whatever I can do. I requested them many times that they can't charge more than the MRP, but they didn't listen to me. Also, they threatened me not to complaint it to govt officials. I also registered a complaint with Bajaj Auto Limited, but no response has been coming from their side. I request you to please investigate the matter and take legal actions again the service center. I have full trust with the govt & law and I hope that action will be taken against the service station. I have also attached along with this mail the invoice copy and copy of box for your reference.

The details of the service station are as follows:

Rambagh Bajaj Service Centre, Opposite RBI Bank, Rambagh Bagh, Tonk Road, Jaipur, Rajasthan.

GST NO OF SERVICE CENTER- 08AAIFR4746E1Z2

Contact number: 0141411333/ 01414111307/ 9784789809

I again humble request You to take effective legal action against rambagh service center. I have already submitted my complaint through emails/telephonic to Bajaj auto ltd (complaint no-ISR-354446) and also anti profiteering dept delhi, state level screening committees on anti-profiteering Jaipur, Rajasthan(by mail- acct-legal@rajasthan.gov.in), national consumer helpline(complaint no 739139) Also Rajasthan state consumer disputes redressal commission (complain no- 18054466, by helpline no-18001806030) and C.M.O office (by mail) but after many time complaints I couldn’t still receive any response from anywhere. It’s painful for me and now I am frustrated very much by the cheating and Fraud done by RAMBAGH SERVICE STATION JAIPUR. Since all the relevant proof have been enclosed with the complaint keeping view all the facts given above the necessary action may kindly be taken for pacification of customer.I have GST invoice and have packing box of part that was purchased. Its sufficient proof of cheating by RAMBAGH SERVICE STATION JAIPUR.I hope that you take it seriously and take strictly legal action against this service center.

If you need any clarification pls call me any time.

Thanks, with regards

DEEPAK RAGHAV

A-77 SARASWATI NAGAR

OPP SEC 6, MALVIYA NAGAR, JAIPUR -302017

MOB-8385083838, 9887378545

Mail id- deepak.raghav@ymail.com
Complaint Against / To: bajaj auto ltd

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    Bajaj Pulsar

    by Bajaj Pulsar:

    (5 of 5)

    Hi Deepak,

    We would like to investigate the issue. You can either call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at customerservice@bajajauto.co.in

    Regards,
    Team Pulsar

    deepak raghav

    whts solution of my problem by deepak raghav:

    (5 of 5)

    HELLO TEAM PULSAR
    I HV MANY TIME CALL ON YR CUSTOMER CARE NO BUT DIDNT GET ANY RESPONSE TILL NOW

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.