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Complaint about NON DELIVERY OF MAGAZINE Subscribed the Banking Service Chronicle monthly

Complain ID : CCN023147   77   Complaint's Reply

Toll Free Complaint Complaint Date: October 9, 2016
Modified date: October 12, 2016
  • State :  Tamil Nadu
  • City :  Tambaram
  • Address: Plot No.5, Gurudeva Nagar, Arunachalam Avenue, Iaf Road,selaiyur, Chennai-600073
I have Subscribed the Banking Service Chronicle monthly magazine via BSC web portal and also paid the amount of 420 rupees for the same on 11 Jul 16. Subscription reference which i got TN-MS-0716-362. I got the message that i will get the monthly copy on 10th of every month.But till now i got only one month magazine despite of the repetitive reminders on company's mail id that is also late by 15 days (26 Sep 16). OCT & NOV MONTH'S MAGAZINES ARE STILL NOT RECEIVED DESPITE OF THE ASSURANCE BY THE COMPANY'S MAIL ID. I asked to company if they are not able to deliver the magazine then kindly return the amount and it is of what use if i get current GK magazine after the lapse of three months. Kindly guides thank you.

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    SMRUTI RANJAN MALLICK

    I HAVE NOT RECEIVED 1 YR MAGAZINE SUBSCRIPTION YET, TOO LATE by SMRUTI RANJAN MALLICK:

    (5 of 5)

    Print
    Transaction ID: 201612055626973
    Please Note down your Transaction ID

    Your Name :
    SMRUTI RANJAN MALLICK

    Your Email :
    SMRUTI7482@GMAIL.COM

    Phone :
    8895680097

    Your Address :
    QTR NO-B-106,HAL TOWNSHIP,SUNABEDA-2

    City :
    SUNABEDA-2

    State :
    ODISHA

    Pin Code :
    763002

    Product :
    1 year CSC English (Registered Post)

    Paid Amount :
    1360 Rs.

    Date and Time:
    2016-12-05 16:30:06

    ANANDA DEY

    late issue of magazine by ANANDA DEY:

    (5 of 5)

    I have Subscribed the Banking Service Chronicle monthly magazine via BSC web portal and also paid the amount of 420 rupees for the same on 31st may of 2017. order no #14238. I got the message that i will get the monthly copy on 12-14 days of every month.But till now i got only two editions despite the repetitive reminders on company's mail id that is also late by 15 days (26 june 17) and july also . AUGUST MONTH'S MAGAZINES is STILL NOT RECEIVED DESPITE THE ASSURANCE BY THE COMPANY. I have asked the company if they are not able to deliver the magazine then kindly return the amount (rs 350) and it no use of getting a magazine which is already delayed by a month.Another magazines are available in market with good delivery status and i can access them. take an immediate action regards this matter!!

    With Regards,
    Ananda Dey

    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.