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poor service support after purchase

Complain ID : CCN019717   42  

Ticket Booking Complaint Complaint Date: June 1, 2016
I bought home battery of base company with model name BT-500 and it was working smoothly nice but after 2 years suddenly it stops providing backup . Company gave 4 years warrenty on it and when i called their customer care support they doesn't send anyone to refurbish or to replace it .

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