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Complain against digmac vivo x2 by snapdeal for service center issues

Complain ID : CCN019743   37   Complaint's Reply

Ticket Booking Complaint Complaint Date: June 3, 2016
Modified date: June 3, 2016
  • State :  Maharashtra
  • City :  Mumbai
  • Address: 403 D Wing Kalkai Appt Nagindas Nalasopara East
I purchage digmac vivo x2 by snapdeal they displayed dis product under vivo .and now I got a problm in my phone it is not turning on then when I reached to vivo service center he told me its not a vivo product for dis u will have to go to digmac service center after dat I went to digimac service center which mantion on digmac official site .when I reached there on dis address I got a shared shop .plz solve my problm wht shud I do in such condition. Thanks

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    Dear Customer,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on writetous@snapdeal.com with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

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    Service issue | Complaint | Query | Feedback | Suggestion | Reply

    eConsumer Court (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.