Didn't resolve the same issue, which ocuured within 6 months repair warranty

Complain ID : CCN041640   20  

Television TV Complaint Complaint Date: September 21, 2019
  • State :  Maharashtra
  • City :  Pune
  • Address: Swapnasankul, Dhanori-Lohegaon Road, Pune
My micromax TV display was having problem,where sound was audible, but no picture on the display. This issue was solved by authorised service center of Micromax, Thomson service, Pune. Rs 5000 service charges were collected from me with the warranty of 6 months. After 4 months same issue occurred, where this authorised service center dined servicing it. When raised various complaints on Twitter to Micromax company including to CEO, service center have another reason of bug damage and denied servicing for same problem against which they taken from me earlier, which was included the display panel.
Complaint Against / To: Micromax

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