Tariff changed without taking acceptance

Complain ID : CCN018299   30  

Telecom Services Complaint Date: May 13, 2016
  • State :  Punjab
  • City :  Amritsar
  • Address: 712, Guru Arjan Dev Nagar, T.T.Road, Amritsar
I have a internet plan with connect broadband services, with my landline number to be 0183-5013712 and with A/c No. 2358269. I had opted for a plan of Rs 744, which the company has changed to Rs 999/-, without informing me, without taking my acceptance. On contacting they refused to change my plan, please help me out of it.

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